Thought leadership

Remote work: Where do we stand one year on?

by Egress
Published on 25th Mar 2021
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Download your copy here.

It’s been almost exactly a year since so much of the working world went remote. Many of us have had no choice but to embrace remote working and keep the wheels of business turning. So Egress decided to ask the question: where do we stand (or sit) one year on?

We’ve surveyed 3,000 remote workers and 500 IT leaders to bring you the answers. 

How are remote workers coping?

When employees were asked how they’re coping after a year of remote working during the pandemic, we discovered 73% of people are starting to feel the strain in one way or another. Remote workers also told us where they’re working – and whether they’re still struggling with the same issues so many of us experienced in March 2020.

The report breaks down how many are feeling tired, stressed, or under more pressure. It also raises some key and interesting distinctions between age groups and industries, highlighting whether people in certain groups are more of less likely to have their own office space.

We also explore the impact of ‘blurred boundaries’ on the mental health of remote workers. The report reveals interesting (and sometimes concerning) findings around how much pressure remote workers feel to be responsive out of hours – especially when it comes to responding to email.

Changing communication habits

The findings show employees are communicating through digital channels more than ever since they started remote working. You’ll get the latest data on which communication channels people are using more, the ones they use the most, and which ones they’d really rather avoid. The report reveals which devices remote workers are using outside of the office, and the generational gap when it comes to device use.

As well as remote workers, we’ve spoken to IT leaders to explore the knock-on impacts they’ve experienced from remote working. The findings reveal a ‘hidden cost’ in terms of data loss, especially data loss via email.

When we account for the fact that many employees are feeling stressed and sending more emails than ever from personal devices, it’s an issue that organisations will need to take seriously in the future. We discovered that 37% have already had their reputations damaged by data loss via email – and 68% think remote working will make it more difficult to prevent leaks in the future.

What next for remote workers?

In one way or another, remote working is here to stay. The question is to what extent. We’ve got the most up-to-date survey data on what remote workers plan to do once their offices re-open – whether that's staying fully remote, returning to the office full time, or wanting a hybrid of the two.

Download your own copy of the report today and make sure you’ve got the latest insights on the remote working landscape one year on.