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Augment your Security Awareness and Training Program

Deliver real-time teachable moments through technology to improve email security behaviors and reduce risk for the long term with Egress Defend.

Traditional training alone is not effective in changing people’s behavior


of organizations train their people periodically


of organizations change their training supplier yearly


of organizations carry out training primarily for compliance purposes

Security awareness and training (SA&T) doesn't influence Type 1 thinking

People are more vulnerable to error when they are in Type 1 thinking. They act quickly and unconsciously, unable to recall historic training. As a result, SA&T programs that deliver generic training content on a periodic schedule are unable to meaningfully change people's behavior at the point of risk, such as when they're responding to a phishing attack or sending an email to the wrong person.  

It’s in these moments that people need intelligent technology to augment SA&T, alerting them to threats in real time and nudging them into more logical, lower-risk Type 2 thinking.

Stats V2 Augment Security Training
Solutions Augment Sat 1 COMPRESSED

Egress uses real-time teachable moments to nudge people into Type 2 thinking

  1. We use machine learning technology to deliver real-time teachable moments through our Intelligent Email Security platform.

Our dynamic alerts change based on the current level of risk and offer clear explanations, meaning people remain engaged and responsive over time.

When a threat occurs, these real-time teachable moments nudge people into Type 2 thinking, enabling them to respond rationally and logically.

Solutions Augment SAT 2

Dynamic inbound threat detection in Microsoft 365

  • 1 Intelligent anti-phishing detection displayed via dynamic heat-based alerts. Egress Defend delivers anti-phishing banners directly within Microsoft 365, with heat-based warnings that change depending on the level of risk detected. This stops users from becoming desensitized to generic 'external email' warnings and nudges them back to Type 2 thinking with simple guidance when they genuinely need it.
Solutions Augment SAT 3

Easy-to-understand anti-phishing insights​

  • 2 Clear, unobtrusive user interface. When clicked, our alerts take users to a simple interface that offers more detailed guidance.
  • 3 Active user learning. Simple, human language explains why the email is a threat for active, in-the-moment user learning that augments your existing SA&T program.
  • 4 Transparency and understanding for users. A threat meter offers users further transparency to the level of risk so that they can identify threats and take the right course of action.
Solutions Augment SAT 4

Intelligent, real-time alerts to prevent outbound data loss​

  • 5 Real-time feedback. We provide instantaneous and unobtrusive feedback as emails are composed within Microsoft 365.
  • 6 Intelligent notifications. Simple, easy-to-understand prompts only alert users when there’s genuine risk of data loss, such as an incorrect recipient or attachment.
  • 7 Clear explanations of security risks. A discreet panel explains why there’s a risk in easy-to-understand language that supports your SA&T program.

Curious about how Egress Defend can enhance your organization's security awareness and training?


What our customers say

Hear from companies and organizations who use Egress to augment their Security Awareness Training.

If you’re relying on a yearly or even quarterly phishing test, I think you’re leaving major gaps. On going education and real time information have to be a part of your arsenal as well. I’m really impressed by what Egress Defend has been able to provide.

Trusted by global organizations

Related resources

Learn how our full suite of advanced email protection technologies work together to mitigate both inbound and outbound email risks.

Human Risk Summit

12th October 2023 | 10:00 - 12:40 ET/15:00 - 17:40 BST

It's time to adapt.

The next evolution of cloud email security has arrived. Join industry thought leaders at our virtual event for insight into managing human risk and adaptive cloud email security.

Customer story: South Ayrshire Council

Learn how South Ayrshire Council uses Egress Prevent and Defend to enhance security awareness, cut costs, and remove complexity

Cybersecurity experts’ views on email risk within Microsoft 365 

Get the experts’ opinions on Microsoft 365’s native email security and how to plug the gaps to improve your organization’s anti-phishing defenses.

Why anti-phishing training needs augmenting with intelligent tech

To make anti-phishing training more effective and increase the chances of long-term success, it needs to be augmented with technology that engages users.