Abuse mailbox automation

AI-powered phishing investigation and remediation.


of user-reported emails are false positives

30 minutes

spent by administrators manually investigating and remediating each threat


reduction in investigation and remediation with Egress Defend

Manual abuse mailbox hygiene is burdensome

Abuse mailboxes play a crucial role in organizations, serving as centralized hubs for reporting malicious emails such as phishing attempts and spam, but managing them is cumbersome.

Egress Defend Abuse Mailbox Automation offers a transformative solution, harnessing the power of AI to streamline email investigation, fortify threat detection capabilities, and alleviate the burden on security analysts.

Stats Abm
Defend Illustration Admin Abuse Mailbox

AI-powered inspection and remediation

Leveraging advanced AI algorithms, Egress Defend automates the inspection of user-reported phishing emails, significantly reducing response times and enhancing threat detection accuracy.

Seamlessly remediate phishing emails across the enterprise, swiftly addressing current threats, subsequent emails within the same campaign, and polymorphic attacks, minimizing exposure to threats.

Defend Illustration Admin Dashboard Thread Feed V

Centralized intelligence

Egress Defend's Threat Feed integration collects and analyzes data points from various sources, giving your IT security team an eagle-eye view over the evolving threat landscape across the organization. Stay informed, stay proactive, and outmaneuver potential attacks before they hit.

1300W Abuse Mailbox Solution Datasheet Web Imgs Blog Thin(1)

Abuse Mailbox Automation: AI-powered phishing investigation and remediation

Read the guide
Defend Illustration Threat Remediation

Full administrator control

Analysts retain full control over investigations, with complete visibility into user reporting and automated remediation processes and flexibility to conduct manual investigations and remediation, ensuring granular control when nuanced investigation is required.

Defend Illustration Admin Dashboard (1)

Egress Defend Abuse Mailbox Automation helps you:

  • Reduce response time. Cut analyst investigation time by 98%* and boost precision in threat recognition.

  • Maintain control over threat response with the ability to conduct manual analysis for nuanced investigation.

  • Compound threat intel to improve response times for new threats with centralized insights.

  • Gain transparency over all reported and actioned phishing incidents to ensure compliance and showcase ROI.

Related resources

Learn how Egress Defend works in concert with our full suite of advanced email protection technologies to mitigate both inbound and outbound email risks.

Solution brief: Abuse Mailbox Automation

AI-powered phishing investigation and remediation.

Streamline email investigation, elevate threat hunting capability, and dramatically reduce the burden on security analysts.

2024 Phishing Threat Trends Report: January - March insights

Understand the hot topics dominating the headlines, from the rise of ‘quishing’ and AI-powered attacks to the evolution of payloads in phishing campaigns.

KnowBe4 & Egress: Delivering integrated AI-based adaptive email security and training

Join Bas Van Der Hoeven from KnowBe4 and James Sheldrake from Egress to see how their products work together to provide AI-based email security and training.

Forrester Total Economic Impact Study

Forrester demonstrates the financial and efficiency benefits that can be achieved by organizations that invest in Egress Intelligent Email Security – including a 359% return on investment.