It's here: the 2020 Outbound Email Security Report

Download today to understand the risks in your organization


From remote working to stressed employees making simple mistakes – there are many factors behind email data breaches. For our 2020 Outbound Email Security Report, we commissioned Arlington Research to independently survey over 500 security and IT professionals working around the globe. The results are eye-opening.

We found that 93% of organizations experienced outbound email breaches in the last 12 months alone. And these breaches happen with alarming regularity – in fact, on average, organizations experienced an incident every 12 working hours.

Most importantly, these breaches have significant impacts. With 33% of organizations across Legal, Financial Services, Banking and Healthcare suffering direct financial repercussions from a serious breach, it’s clearly time for them to examine why their current approach to outbound email security isn’t preventing these incidents.

In addition to direct financial repercussions, breaches can also lead to negative publicity, major headlines (especially in cases of HIPAA violations) and even costly personal litigation cases.

The report also examines the impact of the COVID-19 pandemic on outbound email. Already, organizations are experiencing an increase in risk simply due to the rise in email communication caused by remote working.

Employees are suffering, too. According to our research, we’ve found that the working from home environment is far from ideal when it comes to maintaining robust email security protocols. It’s no wonder, then, that the majority of CISOs we spoke to (70%) would feel more secure working from the office.

Naturally, the events of the past few months have made everybody more stressed. Human behavior is hard to predict at the best of times – but right now, it’s impossible to plan for. Unsurprisingly, this was reflected in our findings, with the results showing that employees feeling ‘rushed, tired or stressed’ were behind 37% of breaches last year.

It’s likely that these figures will only continue to grow as the pandemic continues and organizations navigate the choppy waters between office-based and remote working.

One thing that’s certain is that legacy security solutions such as traditional DLP have failed to provide the protection organizations need. This is something that Egress CEO Tony Pepper has long argued. As the report reveals, organizations across every sector we spoke to are currently not properly protected.

It all creates a perfect storm. The risk is high and only getting higher. The steps CISOs and senior leaders take now will define organisations’ IT security over the challenging, unprecedented times to come. Succeed, and the risks will be mitigated. Fail, and breaches will continue to result in fines, negative publicity, and costly personal litigation from data subjects.

To understand the risk and see what’s affecting your organization, download the full report today.

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