Development - Boston, USA

Platform Engineer

Closing on 31st Jul 2022
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Egress presents to you a job description with a difference, a first-hand account of the role you are applying for from the people currently doing it.

We are looking for someone to join us as a Platform Engineer. If the Platform Engineering team function sounds interesting and you feel that you have the suitable level of experience and technical skills to succeed in the role then please do get in touch.  We are certainly open to candidates with both a Windows or Linux background.

Who are the Platform Engineering team and what do they do?

“The team’s role within Egress is to deploy and maintain the infrastructure where most, if not all, of Egress Products live. Our main purpose is to get product features from code developed by the Development teams and transform it into infrastructure so our customers can ultimately use it, while keeping this infrastructure secure and updated.”

“The Platform Engineering team at Egress play a pivotal role in providing deployment and support for infrastructure hosted in the cloud. This ranges from creating infrastructure diagrams to writing infrastructure as code and deploying pipelines for applications.”

“We are a small team providing 24/7/365 support managing single servers to huge clusters of servers for a wide range of customers dealing with practically every team in the business to get a customer’s dream out to production.”

“We are responsible for maintaining a fleet of over 1000 VMs and other cloud resources spread across Azure, AWS and other providers. We use tools like Terraform and Salt to automate the deployment of infrastructure and software whenever possible.”

“Our team play one of the most vital roles within the company, the developers need a platform to be able to host their applications safely and without the PET (Platform Engineering Team) that platform wouldn’t exist.

“We are highly flexible, adaptable and pivotal to the success of the organisation with close relationships to technical services, developers, senior management and more.”

Who would suit this role in your team?

“Experience is a nice thing to have, but in the modern world with how rapidly cloud technologies are expanding, it is more about the thrill to learn new technologies and expanding your personal knowledge. Always having that desire to learn new technologies and pushing yourself further is a fantastic trait”

“Someone who wants a varied job that combines aspects of software development and system administration. People who want to focus solely on one project for weeks on end would not be a good fit as the work changes often and we have to manage incoming support requests and incidents alongside project work.”

“A willingness and interest to look beyond what you already know.”

“Oh and of course you need a good personality! This team is very busy so being calm under pressure and agreeing to out of hours work is sometimes required.”

What skills are needed to do this role?

“Systems administration skills for sure! A good understanding of Linux/Windows, cloud technology as well as being interested in learning, using and applying new technologies”

“Platform Engineering requires the ability to understand the software development process and the code being written to be able to design infrastructure to work well with the software.”

”Some ability to write scripts to automate processes and monitoring systems.”

“We use many cloud technologies ranging from tooling to cloud vendors. Having tools such as Terraform and Salt, Kubernetes/Docker at our disposal help us deploy new infrastructure and applications.”

“We always aspire to go ‘Cloud-First’ and use what is available to us within providers such as Azure. why manage an SQL Cluster when someone else can!”

“Experience of software development, database administration and customer support can all feed in.”

“Breadth of skills are more important than specific skills, end-to-end solution understanding from infrastructure to UI is key.”

“People with an enquiring mind and broad experiences in IT, you need to feel comfortable solving problems with potentially unfamiliar technology and be confident in the solutions you find for problems”

“It’s beneficial to be comfortable making decisions under pressure as Egress manages systems critical for major organisations like the NHS and UK Government and the decisions made by one platform engineer could have a wide reaching impact if it’s the wrong one.”

“Knowledge sharing is also an excellent habit to have”

The company

We are proud of our uniquely agile, effervescent, and people-focused equal opportunity environment. Our core values of CultureExcellenceAmbition and Integrity run through everyone who works for us, and everything we do.

We are a sociable company and haven’t let a global pandemic stop us from continuing to enjoy the place we work even if is more of a virtual experience at times. The atmosphere across the business is friendly and supportive, with a constant desire to improve in everything we do! We are now back to running our monthly paid for social activities as our offices continue to get busier! For those who are working remotely, we can’t promise the coffee you have in your kitchen will be as good as the free ones we have in the offices but the people you share it with will be just as warm and welcoming.

Diversity, Equity and Inclusion

Here at Egress we are committed to diversity, equity and inclusion. Our workforce has consistently sat above the national average for both BAME and Female representation, but we recognise that we can always do more. Every job description is subject to scrutiny through a gender bias decoder ensuring our roles are as inclusive and attractive as possible. Our culture is one that aims to nurture a welcoming and safe working environment for everyone with initiatives such as our Diversity & Belonging forum, dedicated mental health first aider network and regular awareness seminars all contributing to a great place to work whoever you are.

Privacy and Your Data

Please take the time to check and read our recruitment privacy policy. The information you provide to us when you apply will be held, stored and processed by Egress Software Technologies Limited in accordance with it.

Any job offer that we may make to you will be subject to you successfully passing background checks.

Benefits

Social

  • Regular charity events and fundraisers
  • Monthly socials paid for by the company
  • Annually fully funded company kickoff
  • Management / peer recognition programs with rewards
  • Regular employee personal development and training reviews
  • Friday breakfast club
  • Flexible dress code

Physical

  • Wide variety of health insurance plan options
  • Dental cover and vision plan
  • Life insurance and AD&D
  • Complimentary snacks, cold brew coffee on tap and soft drinks available




Financial

  • 20 days annual leave
  • 401 (K) with company contributions of 3%
  • £2,000 ($ Equivalent) employee referral scheme
  • Eligibility to participate in Enterprise Management Investment (EMI) stock option scheme
  • TriNet benefits portal and pre-tax commuter benefits

About our Boston office

Our Boston office is located in the center of downtown, with easy access to public transportation, a stunning view of the waterfront, a wealth of local restaurants and shops nearby, and an intimate yet energetic start-up vibe.

268 Summer Street,
Suite 2, Level 3,
Boston, MA,
02210, USA
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