CUSTOMER STORIES

Thomson Snell & Passmore

Law firm Thomson Snell & Passmore selects Egress to provide email encryption and enhanced operational efficiency.
Published on 1st Feb 2021
Law firm Thomson Snell & Passmore selects Egress to provide email encryption and enhanced operational efficiency.
1343 Case Study Webpage Headers DESKTOP 1920X850 Batch 2 Thompson Snell Passmore
1343 Case Study Webpage Headers DESKTOP 1920X850 Batch 2 Thompson Snell Passmore

Thomson Snell & Passmore LogoEgress, the leading provider of email and file encryption software to professional services firms, today announces that regional law firm Thomson Snell & Passmore has selected Egress to protect client information sent by email and offer a simple mechanism to transfer large files securely.

The challenge

With a reputation built on the excellence of their legal services across 25 practice areas, Thomson Snell & Passmore prides itself on the quality of service they provide to clients. Consequently, much of the firm’s success has been based on long-term client relationships that encourage a culture of respect, understanding, excellence and trust.

“By selecting Egress Protect, we are able to guarantee 100% client confidentiality and demonstrate tangible efficiency and costs savings when sharing electronic information. This can be via email or large file transfer.”

The solution

David Bennett, Head of Information Systems at Thomson Snell & Passmore, explains: “As a firm, we are very proud of our reputation in the market, and one of the major reasons for our success has been the level of long-term trust we have built with our clients. Preserving this trust is of paramount importance to the future of our business, which is why we must guarantee the security and confidentiality of highly sensitive client information.

“By selecting Egress Protect, we are able to guarantee 100% client confidentiality and demonstrate tangible efficiency and costs savings when sharing electronic information,” Bennett continues. “This can be via email or large file transfer, which means that in many cases, clients can use a single system to access confidential information and avoid the unnecessary burden of ‘deal rooms’ that require additional usernames and passwords.

“We are also seeing huge benefits from the Egress’ licensing model, which allows recipients of encrypted emails to reply securely and free of charge as many times as they need. As a result, we are able to offer our clients a service that not only gives us peace of mind when handling sensitive information, but also provides the firm with a differentiating service that other legal practices cannot offer. In the current competitive legal services landscape, this is a fantastic selling point.”

Tony Pepper, CEO of Egress Software Technologies, states: “The decision by Thomson Snell & Passmore to use Egress to provide email and file encryption is further evidence of the emphasis that law firms are now placing on information security. Not only will Egress Protect ensure the confidentiality of Thomson Snell & Passmore’s client information, but it will improve efficiency, streamline their systems and enable them to offer a market differentiating service. We are confident that these cost savings, efficiency gains and additional service offerings will provide the firm with a strong set of benefits, and we look forward to continuing to work closely with them in the future.”

“As a firm, we are very proud of our reputation in the market, and one of the major reasons for our success has been the level of long-term trust we have built with our clients. Preserving this trust is of paramount importance to the future of our business, which is why we must guarantee the security and confidentiality of highly sensitive client information.”

About Egress

Our mission is to eliminate the most complex cybersecurity challenge every organisation faces: insider risk. We understand that people get hacked, make mistakes, and break the rules. To prevent these human-activated breaches, we have built the only Human Layer Security platform that defends against inbound and outbound threats. Using patented contextual machine learning we detect and prevent abnormal human behaviour such as targeted phishing attacks, misdirected emails, and data exfiltration.

Used by the world’s biggest brands, Egress is private equity backed and has offices in London, New York, and Boston.