Customer story: Civil Aviation Authority

The Civil Aviation Authority uses Egress Protect to enhance the security of email communications.
Published on 31st Oct 2021

The Civil Aviation Authority (CAA) is responsible for the regulation of aviation safety in the UK. This involves determining policy for the use of airspace; economic regulation of Heathrow, Gatwick and Stansted airports; the licensing and financial fitness of airlines; and the management of the ATOL financial protection scheme for holidaymakers.

Staff at the CAA consequently liaise with contacts at a range of public and corporate organisations, such as UK Government, airports and other regulatory bodies. As email is the main form of communication CAA employees use, since 2014 the CAA has used Egress Protect to secure sensitive information shared by employees.

The first, and only, CESG certified email and file encryption product, Egress Protect integrates with MS Outlook so that staff can access government-certified technology at the click of the button.

The first, and only, CESG-certified email and file encryption product, Egress Protect integrates with MS Outlook so that staff can access government-certified technology at the click of a button. Detailed audit logs mean that the CAA maintains complete visibility over shared information at all times, with the ability to restrict or fully revoke recipients’ access. Starting with an initial pilot project, the CAA has since doubled its usage of the software.

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