Back to contents

Free users

If you've received an Egress encrypted email or have been invited into a Secure Workspace zone, it's free for you to access content and share information.

Registering for a free Egress ID enables you to access Egress encrypted content that's been shared with you, as well as securely share information back. For example, with your free Egress ID, you can open Egress encrypted emails and attachments that have been shared with you, as well as initiate conversation with and reply to paying users free of charge.

When you sign up, you'll automatically receive 25 credits for our email encryption solution, so you can share content with anyone (not just paying subscribers). One credit is deducted per email address that's linked to another free account, and this doesn't affect communication with our paying customers.

Register for your free Egress ID

To access a secure email or secure file transfer, you will need to sign up for an Egress account to get your ID. It will not cost you anything to sign up for an account, but you must use the same email address that the email / file was sent to, otherwise you will not be able to access the encrypted content.

Alternatively, you can open the email using our desktop and mobile apps.

Open secure email on Egress Web Access

If you are a free user, you get 25 free credits to send 25 secure emails to anyone. However, if you are contacting someone that already has an Egress secure email subscription, you can send them as many Egress secure emails as you like, free of charge.

For example, if you are contacted by an Egress customer who has a secure email subscription with us, you can reply to them for free and you can also write your own secure emails to that person without paying for a license of your own.

If communicating with other non-paying users, you will need to pay for a subscription if you wish to continue using the service, once you have used up your 25 free credits. You can find out more information about this on our licensing page.

Quick start guides Step-by-step guides on our products

Protect 345X186

Egress Protect

Egress customers and free recipients can open secure emails directly through Egress Web Access. The steps required for this are outlined in the user guide below.

Read guide
Datasheets Workspace Mobile Devices 555X300

Egress Secure Workspace

As a recipient of content shared via Egress Secure Workspace, you can access encrypted files quickly and easily, without needing to download or install any software

Read guide