London – April 2017

Users of the Switch Desktop Client are required to upgrade to version 4.81 or later to avoid security error with latest release of Windows 10.

A new release of Windows 10 – the Creators Update – is scheduled for release on Tuesday 11^th April 2017. An issue has been identified when users upgrade to this new release and also use Switch Desktop Client version 4.71 or earlier. The error prevents connection and causes the following error to appear: ‘Secure32.dll is missing’.

Fixing this error

To fix this error, users must either:

Downloading the latest version of the Switch Desktop Client (v4.81) via egress.com
Contacting your Egress Technical Account Manager, who can help you to update registry keys

If any questions or problems arise, users can also get in touch with the Egress Support Team on support@egress.com, by logging a ticket online or by calling +44 (0) 207 624 8500 (Option 1).

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Rebecca Bailey

Marketing Director, Corporate Marketing

Contact Rebecca

About Egress

Egress makes digital communication safer for everyone. As advanced and persistent cybersecurity threats continue to evolve, we recognize that people get hacked, make mistakes, and break the rules. Egress's Intelligent Cloud Email Security suite uses patented self-learning technology to detect sophisticated inbound and outbound threats, protect against data loss, resulting in the reduction of human activated risk.

Used by the world’s biggest brands, Egress is private equity backed and has offices in London, New York, and Boston.

Urgent Switch Desktop Client security upgrade may be required

About Egress