London – April 2017

Users of the Switch Desktop Client are required to upgrade to version 4.81 or later to avoid security errors with the latest release of Windows 10.

A new release of Windows 10 – the Creators Update – is scheduled for release on Tuesday 11^th April 2017. An issue has been identified when users upgrade to this new release and also use Switch Desktop Client version 4.71 or earlier. The error prevents connection and causes the following error to appear: ‘Secure32.dll is missing’.

Fixing this error

To fix this error, users must either:

Downloading the latest version of the Switch Desktop Client (v4.81) via egress.com
Contacting your Egress Technical Account Manager, who can help you to update registry keys

If any questions or problems arise, users can also get in touch with the Egress Support Team on support@egress.com, by logging a ticket online or by calling +44 (0) 207 624 8500 (Option 1).

Rebecca Bailey

Marketing Director, Corporate Marketing

Contact Rebecca

Jenny Putley

Marketing Communications Manager

Contact Jenny

About Egress

As advanced persistent threats continue to evolve, we recognize that people are the biggest risk to organizations’ security and are most vulnerable when using email.

Egress is the only cloud email security platform to continuously assess human risk and dynamically adapt policy controls, preparing customers to defend against advanced phishing attacks and outbound data breaches before they happen. Leveraging contextual machine learning and neural networks, with seamless integration using cloud-native API architecture, Egress provides enhanced email protection, deep visibility into human risk, and instant time to value.

Trusted by the world’s biggest brands, Egress is private equity backed with offices in London, Sheffield, Cheltenham, New York, Boston, and Toronto.

Urgent Switch Desktop Client security upgrade may be required

About Egress