Urgent Switch Desktop Client security upgrade may be required

Technology

London – April 2017

Users of the Switch Desktop Client are required to upgrade to version 4.81 or later to avoid security error with latest release of Windows 10.

A new release of Windows 10 – the Creators Update – is scheduled for release on Tuesday 11th April 2017. An issue has been identified when users upgrade to this new release and also use Switch Desktop Client version 4.71 or earlier. The error prevents connection and causes the following error to appear: ‘Secure32.dll is missing’.

Fixing this error

To fix this error, users must either:

  1. Downloading the latest version of the Switch Desktop Client (v4.81) via egress.com
  2. Contacting your Egress Technical Account Manager, who can help you to update registry keys

If any questions or problems arise, users can also get in touch with the Egress Support Team on support@egress.com, by logging a ticket online  or by calling +44 (0) 207 624 8500 (Option 1).

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Contact our PR team

Jordan Brackenbury

Jordan Brackenbury

Public Relations Manager

Email Jordan

REBECCA BAILEY MAR LON 02

Rebecca Bailey

Senior Corporate Marketing Manager

Email Rebecca

About Egress

Our mission is to eliminate the most complex cybersecurity challenge every organisation faces: insider risk. We understand that people get hacked, make mistakes, and break the rules. To prevent these human-activated breaches, we have built the only Human Layer Security platform that defends against inbound and outbound threats. Using patented contextual machine learning we detect and prevent abnormal human behaviour such as misdirected emails, data exfiltration, and targeted spear-phishing attacks.

Used by the world’s biggest brands, Egress is private equity backed and has offices in London, New York, and Boston.

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