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Urgent Switch Desktop Client security upgrade may be required

Urgent Switch Desktop Client security upgrade may be required

Apr 5, 2017
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London – April 2017 – Users of the Switch Desktop Client are required to upgrade to version 4.81 or later to avoid security error with latest release of Windows 10.

A new release of Windows 10 – the Creators Update – is scheduled for release on Tuesday 11th April 2017. An issue has been identified when users upgrade to this new release and also use Switch Desktop Client version 4.71 or earlier. The error prevents connection and causes the following error to appear: ‘Secure32.dll is missing’.

Fixing this error

To fix this error, users must either:

  1. Downloading the latest version of the Switch Desktop Client (v4.81) via egress.com: https://www.egress.com/downloads/desktop
  2. Contacting your Egress Technical Account Manager, who can help you to update registry keys

If any questions or problems arise, users can also get in touch with the Egress Support Team on support@egress.com, by logging a ticket online  or by calling +44 (0) 207 624 8500 (Option 1).

 

About Egress Software Technologies

Egress Software Technologies is the leading provider of data security services designed to protect shared information throughout its lifecycle.

Offering Public Sector and Enterprise customers a portfolio of complementary services, the Egress Switch platform enables end-users to share and collaborate securely, while reducing the risk of loss and maintaining compliance. These award-winning integrated services include email and document classification, email and file encryption, secure managed file transfer, secure online collaboration and secure email and file archiving.

Certified by UK Government, Switch offers a seamless user experience, powerful real-time auditing and patented information rights management, all accessible using a single global identity.

www.egress.com

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