Connect Psychotherapy Practice selects Egress Switch to protect sensitive client information sent via email and file transfer
London – September 2014 – Egress Software Technologies today reports the implementation of Egress Switch Secure Email and Switch Secure File Transfer by Connect Psychotherapy Practice to protect confidential client data shared electronically.
Connect Psychotherapy Practice works to enable clients to access a range of psychotherapy and psychological services throughout the South West, referring them to suitable practitioners who offer variety of treatment options, including cognitive behavioural therapy (CBT) and eye movement desensitization and reprocessing (EMDR).
While there is an established demand for confidentiality in psychotherapy and psychology practices, increased emphasis put on the Data Protection Act by the Information Commissioner’s Office (ICO) has resulted in a growing number of independent practitioners looking for mechanisms to protect sensitive information when communicating electronically. In particular, Connect Psychotherapy Practice identified the need to secure this data when contained in patient referrals, in addition to protecting the large file audio and visual recordings of approved client sessions that are routinely submitted for supervisory purposes.
Katrina Hinkley, Managing Director of Connect Psychotherapy Practice, explains: “All of our practitioners are required to protect their clients’ confidential information. As a referral service, Connect Psychotherapy Practice receives a range of confidential information from various sources, such as solicitors, insurers and rehabilitation organisations, and subsequently transfers it to the psychiatrists and psychologists we work with, who are based throughout Southwest England. Using email to send this information ensures the prompt service delivery that our clients deserve and we consequently implemented Egress Switch to make sure our electronic communications meet data protection standards.
“The psychotherapy and psychology community are not always the most technologically savvy,” continues Hinkley. “However as Switch Secure Email integrates with a range of email clients, including Outlook, it means that the security we need is available at the click of a button. In addition, the large file functionality offered by Switch Secure File Transfer has proved very valuable to our practitioners, who need to regularly record approved sessions for independent supervision. Previously, the only mechanism for sharing this information was postal services, however concerns around data protection meant that in reality, these recordings were usually passed on at face-to-face meetings – which obviously hindered the supervision process.”
Egress UK Sales Manager Kelly McCann comments: “Increased data protection awareness has been a significant driving force behind the adoption of Switch by a growing number of psychiatrists and psychologists, as well as other independent practitioners. Connect Psychotherapy Practice are at the forefront of this trend and consequently their clients can have full confidence that referrals will be dealt with swiftly and securely using Switch Secure Email.”
For more information, contact Rebecca Bailey – Marketing and Communications, Egress Software Technologies:
Tel: +44 (0) 207 624 8500
About Egress Software Technologies
Egress Software Technologies is the leading provider of hosted and on-premise encryption services designed to secure all forms of electronic information and delivered to customers in both the Public and Private Sectors via a single platform: Egress Switch.
As the first, and currently only, CESG CPA Foundation Grade certified email encryption product on the market, Switch Secure Email enables customers to share highly sensitive information over the internet, without the need to manage external third party credentials. The award-winning Switch portfolio of products also includes Secure File Transfer, Secure Web Form and the latest online collaboration offering, Secure Workspace.
Using patented key management, the platform utilises a unique community-based licensing model known as 'the Egress Trust Network' that consists of paying and free Switch subscribers, who are able to share information securely with one another using a single global identity.
About Connect Psychotherapy Practice
Connect was founded upon a desire to offer fast, convenient access to a range of psychotherapy and psychological services throughout the South West.
Connect works with individuals looking for therapy for themselves, as well as solicitors, insurers and rehabilitation companies who require a wide range of psychological services for their clients. We also provide psychological services for businesses and emergency services personnel. We have a trusted network of more than twenty psychologists and psychotherapists, who are experts in their fields.