Torbay Council selects market-leading email and file encryption software to protect citizens’ confidential data
Working closely with a network of external organisations, Torbay Council provides a range of crucial services to over 130,000 inhabitants, from health and social care, to housing and education provision. The successful delivery of these services relies on information, often of a highly sensitive nature, being able to flow freely yet securely between the council and its third parties.
Kelly Prince, Information Governance Lead at Torbay Council, explains: “The council works hard to maintain a high level of service delivery, which includes protecting citizens’ data when it needs to be shared with external third parties, such as care workers and schools. Consequently, the council identified certain areas where data protection measures could be enhanced, including improving email and file transfer security, as well as extending user control over who can access shared information.
“Egress Switch meets all of these requirements,” continues Prince. “Not only can we encrypt email content and attachments, but Switch’s secure file transfer capability means that this protection can be extended to documents that are too large to send via email. This is of particular importance to Torbay Council’s social care department, who regularly need to share large amounts of highly sensitive case information with external organisations. In addition, comprehensive audit capability and the ability to revoke access in real time mean that users remain in control of sensitive information, even after it has reached the recipient.”
Offering patented ‘follow the data’ functionality, Switch extends user control over shared information, enabling data owners to place limitations on what recipients can do with the information that is shared with them, including revoking access to secure emails and enforcing date and time restrictions. Moreover, by combining flexible on-premise and Cloud-based storage options with sophisticated file encryption, Switch offers a simple ‘one click’ file transfer solution while maintaining complete visibility and control over shared information at all times.
Egress UK Sales Manager Kelly McCann comments: “Today’s economic climate is forcing all organisations, in both the public and private sector, to improve efficiency and reduce costs, which often results in the adoption of an outsourced business service model. As result, councils are sharing an ever-growing amount of highly sensitive information electronically with a wide variety of external third parties. By using Switch to secure this data, Torbay Council can avoid the data losses and leakages that can result in large monetary penalties and damaged business reputation.”
For more information, contact Rebecca Bailey – Marketing and Communications, Egress Software Technologies:
Tel: +44 (0)207 624 8500
About Egress Software Technologies
Egress Software Technologies is the leading provider of email and file encryption software, offering innovative on-demand data security to enable organisations and individuals in the Public and Private Sectors to share confidential information with third parties.
As the first, and currently only, CESG CPA Foundation Grade certified email encryption product, Egress Switch enables public and private sector customers to share highly sensitive information over the internet, without the need to manage external third party credentials.
Combining on-premise and hosted Cloud infrastructure with patented key management, Egress Switch provides a unique community-based licensing model called the Egress Trust Network. The Network is made up of paying and free Egress Switch subscribers, who are able to share information securely with one another using a single global identity. Delivered as a fully managed service, the Trust Network has grown virally to over one million members.
Torbay Council provides services to 130,000 residents, from health and social care, to affordable housing and recreational facilities. The council is run by a mayor and 36 councillors who are elected by the residents of Torbay every four years. They are responsible for making decisions on behalf of the local community about services provided by the council. As the council is funded by public money, it has to make sure that the decisions it takes are available and accountable to the people it serves.