North Wales Fire and Rescue Service uses CPA certified encryption solution Egress Switch to protect all confidential electronic information leaving the organisation
London – November 2014 – Egress Software Technologies, the leading provider of encryption solutions to blue light organisations, today announces the uptake of Egress Switch by North Wales Fire and Rescue Service (NWFRS).
NWFRS works to protect a residential population of over 600,000 people, in addition to the hundreds of thousands of tourists that visit the area every year. Employing approximately 1,000 staff members, NWFRS attends over 3,200 fires, 500 road traffic collisions and 500 other emergency incidents every year, in addition to delivering initiatives to schools, businesses and local communities to promote fire safety and prevention. Carrying out this crucial work involves collaborating with a network of external third parties and NWFRS consequently adopted Egress Switch to meet the increasing need for staff to exchange electronic information securely with other emergency services, local authorities and agency partners.
Sarah Roberts, Head of ICT at NWFRS, explains: “We have seen real benefits throughout the organisation as a result of our usage of Switch. For example, because the software is free for our recipients to use, and it’s a simple process for them to register and share information with us securely, the NHS, local authorities, housing associations and charities can encrypt the Home Fire Safety Check referrals they send to our Community Fire Safety teams, which contain personal information about vulnerable citizens. NWFRS Control Room staff also use Egress Switch Secure File Transfer to exchange voice recordings and information about incidents securely with law enforcement agencies.
“Moreover, as the only CESG CPA-certified product for sharing Foundation Level data over the internet, Switch Secure Email enables NWFRS staff to share OFFICIAL-SENSITIVE emergency planning information as part of the North Wales Local Resilience Forum – a multi-agency partnership made up of representatives from local public services, including emergency services, local authorities, NHS, Environment Agency (part of Natural Resources Wales) and other Category 1 responders,” continues Sarah Roberts. “NWFRS also uses Switch to secure confidential employee data. The HR department, for instance, secures the sensitive information shared with our Occupational Health Service provider, while our Finance department is able to securely exchange payroll information relating to NWFRS employees with Conwy County Council.”
Discussing the announcement, Egress UK Sales Manager Kelly McCann comments: “Fire and Rescue Services play a diverse role in protecting the communities they serve, not only attending emergency incidents but also striving to increase awareness to prevent them from occurring in the first place. It is great to see NWFRS has taken the proactive step to protect and secure the sensitive information they share with their network of third parties by adopting Switch throughout multiple departments, understanding that it is important to encrypt confidential employee data as well as that of the citizens they serve. By taking this step, NWFRS are not only protecting the highly sensitive data they share but also ensuring that information security does not get in the way of their continued work to effectively meet the needs of the citizens in North Wales. ”
For more information, contact Rebecca Bailey – Marketing and Communications, Egress Software Technologies:
Tel: +44 (0) 207 624 8500
About Egress Software Technologies
Egress Software Technologies is the leading provider of hosted and on-premise encryption services designed to secure all forms of electronic information and delivered to customers in both the Public and Private Sectors via a single platform: Egress Switch.
As the first, and currently only, CESG CPA Foundation Grade certified email encryption product on the market, Switch Secure Email enables customers to share highly sensitive information over the internet, without the need to manage external third party credentials. The award-winning Switch portfolio of products also includes Secure File Transfer, Secure Web Form and the latest online collaboration offering, Secure Workspace.
Using patented key management, the platform utilises a unique community-based licensing model known as ‘the Egress Trust Network’ that consists of paying and free Switch subscribers, who are able to share information securely with one another using a single global identity.
About North Wales Fire and Rescue Service
North Wales Fire and Rescue Service (NWFRS) helps to protect an estimated population of 678,461 people over an area of 2,400 square miles, as well as hundreds of thousands of tourists and visitors who come to North Wales every year. There are around 317,051 domestic properties and 24,484 non-domestic properties in North Wales that fall under our protection. Annually, we attend around 3,200 fires, 500 road traffic collisions and 500 other emergency incidents.
We carry out extensive work with schools, businesses and local communities to promote fire safety and prevention.