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Acceptable use policy

You’re responsible for how you use our websites, partner portal and apps, and for the information and content you upload, share or send using our services. There’s a line and we think you’ll know if you’re going to cross it. To help understand what we expect of you, we set out in this policy some things we consider unacceptable.

By using our websites, partner portal, apps and services you confirm that you accept the terms of this policy and that you agree to comply with it.

Don’t forget that we may make changes to our websites, partner portal, apps and services and so we may make changes to this policy too. Any changes will appear here and be effective immediately. If you use of them after those changes are shown, we’ll interpret that as meaning that you accept them.

Other terms that apply

The terms of this policy, together with our privacy policies, cookie policy and the terms of the relevant service you’re using (e.g. website, partner portal, app or other service) will apply. These can all be found at www.egress.com/legal.

What is acceptable?

You must comply with the terms of your agreements with us, and with all laws, that apply to your use of our websites, partner portal, apps and services. This includes ensuring that you have a lawful basis for uploading, sharing and sending your information and content through our partner portal and services.

What is not acceptable?

Using or attempting to:

  • enable or encourage any user subscription or other log-in details to be used by more than one user.
  • use our websites, partner portal, apps or any service or functionality made available through one or more of them:
    • in any unlawful manner or for an unlawful purpose; hacking, inserting or introducing malicious code, viruses, Trojan horses, worms, logic bombs, data or other harmful software or material; transmitting defamatory, obscene, fraudulent, offensive, deceptive, offensive, libellous, invasive, harmful, threatening, inflammatory or objectionable content; for promotion of unlawful violence, or in a way that is discriminatory on race, gender, colour, religious belief, sexual orientation, or disability; or to gain access to, or decipher transmission to or from, any equipment or database running them other than in lawful use of them.
    • in a way that: could damage, disable, impair or compromise our systems or security; is likely to upset, harass, embarrass, alarm or annoy anyone; promotes discrimination; discloses personal data of anyone (other than where you have a lawful basis for doing so); infringes intellectual property rights; breaches any legal or contractual duty; is in contempt of court; or, advocates, promotes, incites any third party to commit, or assist, any unlawful or criminal act.
    • to send unsolicited messages, postings, including bulk advertising, informational announcements or spam.
    • to distribute information and content that you don’t have the right to, which is illegal, or which violates any of the principles above.
    • to build a competitive product or service, or build a product or service using similar ideas, features, functions or graphics of our websites, partner portal, apps or services.
    • to copy any ideas, features, functions or graphics of our websites, partner portal, apps or services.
    • to determine whether our websites, partner portal, apps or services are within the scope of any patent.
    • to monitor any of their availability, performance of functionality, or for any other benchmarking or competitive purpose.
  • attempt to gain access to, or decipher transmission to or from, any equipment or database running any of them other than in lawful use of them.
  • infringe any of our, our licensors or users’ rights in our websites, partner portal, apps or services, their information or content or any associated software, or any third-party software.
  • copy, modify, translate, create derivative copies of, frame, mirror, republish, download, display, transmit or distribute all or any part of our websites, partner portal, apps or services in whole in any form or be any means (or attempting to do any of those things).
  • reverse engineer, decompile, disassemble or otherwise reduce to human-perceivable form all or any part of them (except to the extent permitted by applicable law incapable of exclusion).
  • provide services to third parties (unless we’ve expressly agreed otherwise in writing in our agreements with you)
  • licence, sub-licence, sell, rent, lease, share, transfer, transmit, assign, distribute, display, disclose, grant a security interest in, or otherwise commercially exploit, any of them or otherwise make any of them available to third parties (other than any of your permitted users).
  • obtain, or assist third parties in obtaining access to them (except where expressly permitted in our agreements with you).
  • resell or redistribute our website, partner portal, apps or any service, information or functionality made available through one or more of them.
  • impersonate or attempt to impersonate us, another user, any other person or entity or be anyone who isn’t you.

You agree not to reproduce, duplicate, copy, link to or frame any part of our websites, partner portal, apps or services in contravention with the provision of our website terms of use available at www.egress.com/website-privacy.

The steps we can take in response to breaches of this policy

When we consider that a breach of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with its terms constitutes a material breach of the terms of your right to use our websites, partner portal, apps and services, and therefore it may result in our taking all or any of the following actions:

  • block offending content.
  • immediate, temporary or permanent withdrawal of your right to use our website, partner portal, apps and/or any service.
  • issue of a warning to you.
  • legal proceedings against you for re-imbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • further legal action against you.
  • disclosure of information to law enforcement authorities as we reasonably feel is necessary or required by law.

We exclude our liability for all action we may take in response to breaches of this policy. The actions we may take are not limited to those set out above, and we may take any other action we reasonably deem appropriate.

Reporting breaches of this policy

If you know of, or suspect, a breach of this policy, please notify us at info@egress.com. If the breach, or suspected breach, relates to our partner portal please notify us at channelteam@egress.com.

About us and applicable law

We’re the Egress Software Technologies Group. You can find out more details about us at www.egress.com/about and you can contact us at info@egress.com. When contacting us we strongly recommend you don’t email us confidential or personal information. If you do, it’s at your own risk although the terms of this policy will apply to our use of that information.

Where you’re resident

Who we are

Governing law

Courts with exclusive jurisdiction

Special terms

North America

Egress Software Technologies, Inc.

A Massachusetts corporation.

Office: Suite 2, Level 3, 268 Summer Street, Boston, MA 02110, United States

State of Delaware (without regard to its conflict of law principles)

State or federal courts in and for Boston, Massachusetts

Where applicable, each of us hereby waives its respective rights to a jury trial of any claim or cause of action relating to or arising out of this policy. This waiver is intended to encompass all disputes that may be filed in any court and that relate to the subject matter of this policy (including contract, tort, breach of duty and all other common law and statutory claims).

Rest of World

Egress Software Technologies Limited.

Registered in England and Wales (number 06393598).

Registered office: 12th Floor, The White Collar Factory, 1 Old Street Yard, London, EC1Y 8AF, United Kingdom.

VAT number: 921 4606 46.

England and Wales (except if you’re a consumer resident of Northern Ireland or Scotland when you may bring proceedings there)

Courts of England and Wales (except if you’re a consumer resident of Northern Ireland or Scotland and have brought proceedings there when the Northern Irish or Scottish Courts will have jurisdiction)

N/A

Our Sites are provided by Egress Software Technologies Limited, registered in England and Wales (number 06393598) for and on behalf of itself and the other members of the Egress Software Technologies Group.

Last updated

19 June 2019

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