Support Articles
Getting started
When you create Egress Switch packages you remain in control of the package even after it has left your physical control. In order for you to manage the life cycle of the package the Egress Switch package library known as My Packages, provides a way for you to connect into the Switch network and administer the package items. You can open My Packages by following the steps below.
From the Welcome Screen sign into the Switch Client by clicking the 'Sign In' option.

The Sign In screen will now appear where you will need to enter your Switch ID and Password. When you have done this, click 'Sign In' to continue.

The Welcome Screen will now change, where you will be given two options, either review your previously created packages in My Packages or create a new package by clicking on 'Create Package'. Click 'My Packages' to continue.

Package Types
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Secure email attachments
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Secure CD/DVD
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Secure File Package
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Secure Upload Package- HTTP(s)/FTP(s)
Packages are organised into smart folders on the left hand side, you can easily locate packages based on date, type and classification. The following folders are created by default:

By selecting an active package you can perform the following tasks:
Start
The upload of packages will start automatically however if for any reason you have paused an upload you can restart by clicking 'Start'.
Pause
FTP/FTPS package uploads can be paused at any time if supported by the server. This is not supported on HTTP & HTTPS uploads.
Cancel
HTTP/HTTPS package uploads can be cancelled at any point during upload.
Remove
After you have paused a package upload you can delete it from the upload queue by clicking 'Remove'.
To manage a package item in the Library double click on it to display the following window:

Description
The package description.
Tags
You can create a set of words to categorise your data. This can make searching for packages of defined content easier.
Classification
Change the classification level even after the data has left your physical control.
Contents
You can view the file contents/structure of any existing packages.
Status
The package status can be configured as:
Active
The package is accessible to the list of recipients in the 'To'.
Revoked
Package access is revoked for all recipients.
By clicking the 'To' button you can select recipients from the Egress Address book:


Time
The date when the audit event occurred.
Description
Shows details of the event.
Location
Records the internet IP address where the audit event occurred. The link shows a geographic summary of where the event occurred.
